What cleaning services do you offer?
We provide comprehensive residential and commercial cleaning services, including deep cleaning, routine maintenance cleaning, move-in/move-out cleaning, post-construction cleaning, carpet and upholstery cleaning, window cleaning, and sanitization services.
Are your cleaning products safe for children and pets?
Yes. We use eco-friendly, non-toxic, and pet-safe cleaning products that are effective and safe for families, children, and pets.
Do you bring your own cleaning supplies and equipment?
Absolutely. Our team arrives fully equipped with professional-grade tools and eco-friendly cleaning supplies. You don’t need to provide anything.
Are you insured and bonded?
Yes. We are fully insured and bonded to protect you and your property during every cleaning appointment.
How do I book a cleaning service?
You can book a service online through our website, by phone, or via email. Simply select your service type, date, and preferred time, and we’ll take care of the rest.
Do I need to be home during the cleaning?
No, it’s not required. Many of our clients provide secure access for us to clean while they’re away. We treat every home and office with the utmost care and respect.
How long does a typical cleaning take?
The duration depends on the size and condition of the property. A standard home cleaning may take 2–4 hours, while deep or commercial cleaning can take longer. We provide time estimates during booking.
What’s the difference between regular and deep cleaning?
Regular cleaning maintains cleanliness and includes dusting, vacuuming, and surface cleaning. Deep cleaning is more intensive, covering areas like baseboards, behind appliances, inside cabinets, and hard-to-reach corners.
How much do your cleaning services cost?
Pricing depends on the size of the space, the type of service, and frequency. We offer competitive rates and custom quotes. Contact us for a free, no-obligation estimate.
Do you offer recurring cleaning services?
Yes. We provide flexible plans for weekly, bi-weekly, or monthly cleanings for both residential and commercial clients.
Can I schedule a same-day cleaning service?
In most cases, yes. If we have availability, we can accommodate same-day or urgent cleaning requests. Call us directly for immediate service.
What if I’m not satisfied with the cleaning?
Your satisfaction is our priority. If something isn’t right, let us know within 24 hours, and we’ll come back to re-clean the specific areas—free of charge.
Do you clean after events or parties?
Yes, we specialize in post-event and post-party cleanups. We’ll handle everything from trash removal to deep cleaning of all surfaces.
Are your cleaners background checked and trained?
Absolutely. All our team members are professionally trained, background checked, and committed to high cleaning standards and client privacy.
Can you clean offices and commercial buildings after hours?
Yes. We offer flexible scheduling, including evenings and weekends, to minimize disruption to your business operations.
Do you provide customized cleaning plans for businesses?
Yes. We work with offices, retail stores, warehouses, and other businesses to create tailored cleaning plans based on their unique needs and budgets.
How do you ensure consistent quality of service?
We use checklists, perform regular quality inspections, and encourage client feedback to maintain consistent high-quality service across all jobs.
What is your cancellation or rescheduling policy?
We ask for at least 24 hours' notice for cancellations or reschedules. Late cancellations may incur a fee.
Do you offer discounts for regular or long-term clients?
Yes. We provide discounted rates for clients who choose recurring services or long-term commercial cleaning contracts.
What areas or cities do you serve?
Please contact us to confirm service availability in your location.
How can I prepare for a cleaning appointment?
To help us clean efficiently, please declutter surfaces and secure valuables. For deep cleans, we may ask for specific prep steps in advance.
Can you clean after renovation or construction work?
Yes. We offer post-construction cleaning services, removing dust, debris, and residue left behind after building or remodeling projects.
Do you guarantee your cleaning services?
Yes. We offer a 100% satisfaction guarantee. If you're not happy, we’ll re-clean the area at no additional cost.
